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MiMi Family Account
New MiMi Family members will have to register an account to get benefits, buy online courses, and shop. Please follow these steps to register:
After placing an order, you will receive an email that includes links for your download. If you don’t receive the email, please check your spam folder. You can also access your downloadable contents on the “Download” page.
Unlimited! There is no limit to the number of times you can download the digital product plus the download links don’t expire. But please note that redistribution or resale of our digital products are against our terms and conditions and can lead to legal action.
We provide our downloadable goods in .zip files then we recommend using your laptop or desktop to download. Downloading on mobile may require an app to work so we don’t necessarily recommend it.
We currently ship to the USA, Canada, UK, EU, SEA, Japan, China, Australia, and New Zealand. We provide free shipping in Thailand but the other shipping cost depends on the destination country.
We offer USPS for international shipping and Kerry Express for Shipping within Thailand.
We accept MasterCard, Visa, American Express, PayPal, and JCB Discover. For Thai clients, we accept PromptPay and direct bank transfers.
Your orders will be shipped within 1-3 business days after the payment completed.
Shipping time according to the delivery method chosen by you and the destination country. Usually, it takes 5-14 days to arrive at the destination.
If you are experiencing any issues with your purchase, please try contacting us first. We will try our best to support and help you with the problems.
In the case that you’re not satisfied with our services and products, we allow the return and refund request of all physical items within 14 days from the date on which you received the goods. For digital products and online courses, you can only request a refund within 14 days from the date you’ve made the payment.
You can go to the Return/Refund page and fill out the form to request your return and refund.
If you have further questions, please learn more about our Return and Refund Policy.
We are based in Bangkok, Thailand.
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